Terms and Conditions
Welcome to Liquorheaven, an online store dedicated to providing premium alcoholic beverages. By using our services, purchasing products, or accessing our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, you should immediately discontinue use of our website.
1. Eligibility
You must be at least 21 years old or the legal age for purchasing alcohol in your state or local jurisdiction, whichever is higher, to use our services and make purchases. By placing an order, you confirm that you meet this requirement.
Proof of Age: We reserve the right to verify your age before processing any order. If we cannot verify your age, your order may be canceled and refunded.
2. Product Availability
Stock: We make every effort to ensure accurate inventory information, but availability may change. Products are subject to change without notice. If an item is out of stock or unavailable, we will notify you and offer a replacement or refund.
Product Descriptions: All descriptions, images, and details on the website are provided for informational purposes only. We reserve the right to correct any inaccuracies and modify product information at any time.
3. Pricing
Pricing Accuracy: All prices are in U.S. dollars and include applicable taxes unless otherwise stated. Prices are subject to change without notice.
Additional Charges: Shipping fees and any applicable fees will be disclosed at checkout. These may vary based on shipping method, delivery address, and promotions.
4. Order Processing
Order Confirmation: After placing an order, you will receive an email confirming your order. This email does not constitute acceptance of the order.
Order Cancellation: We reserve the right to cancel any order due to pricing errors, fraud, or inability to verify age.
Order Fulfillment: Orders are generally processed within 1-2 business days, excluding weekends and holidays.
5. Payment Methods
Accepted Methods: We accept credit and debit cards, PayPal, and other secure payment methods. All transactions are processed securely using industry-standard encryption technology.
Payment Authorization: All payments are subject to authorization by the payment processor and, if applicable, the card issuer. If payment is declined, you will be notified.
6. Shipping and Delivery
Shipping Restrictions: We only ship alcoholic beverages to locations within the United States where the sale and delivery of alcohol are permitted.
Age Verification on Delivery: You must be available to sign for the delivery of alcoholic beverages. The carrier may require proof of age upon delivery.
7. Returns and Refunds
Return Policy: We do not accept returns unless the product is defective, damaged, or incorrectly shipped.
Damaged or Defective Products: If you receive a damaged or defective product, please contact us within 7 days for a refund or replacement. Due to the nature of our products, we cannot accept returns for items that are not defective.
Refunds: Refunds will be issued to the original payment method. Processing times may vary.
8. Privacy and Security
Data Protection: We are committed to protecting your privacy. We collect only necessary information to process orders and comply with laws.
Payment Security: All payments are processed through secure, PCI-compliant channels.
9. Compliance with Laws
Federal and State Laws: By using our services, you agree to comply with all federal, state, and local laws governing the sale, distribution, and consumption of alcoholic beverages.
10. Prohibited Activities
You agree not to:
- Use our website for illegal activities.
- Attempt to gain unauthorized access to our systems.
- Distribute harmful content or viruses.
11. Limitation of Liability
No Liability for Damages: Liquorheaven is not liable for indirect, incidental, special, or consequential damages arising from the use of our services or products.
12. Indemnification
You agree to indemnify and hold harmless Liquorheaven and its affiliates from any claim or damage arising from your violation of these terms or use of our services.
13. Amendments
We reserve the right to update or amend these Terms and Conditions. All changes will be posted on this page.
14. Governing Law and Dispute Resolution
These Terms are governed by U.S. law. Any disputes will be resolved through binding arbitration in the state where Liquorheaven operates.
Thank you for choosing Liquorheaven. By using our services, you agree to these Terms and Conditions. If you have any questions, please contact us.