Frequently Asked Questions
How do I place an order for liquor?
To place an order, browse through our product categories, select your desired liquor products, and click the "Add to Cart" button. Once you're ready, click on the cart icon at the top right corner to review your selected items and proceed to checkout. Enter your shipping and payment information to complete your order.
What payment methods do you accept?
We accept multiple payment methods including credit/debit cards, net banking, and popular digital wallets. All payment information is securely processed through a trusted payment gateway for your safety.
Can I modify or cancel my order after placing it?
No, once an order is placed, it cannot be modified or canceled. Please make sure to review your order carefully before completing the purchase. Any amount paid for the order is non-refundable.
Are the alcoholic beverages safe for consumption?
All our alcoholic beverages are sourced from licensed suppliers and undergo strict quality checks. We recommend consuming alcohol responsibly and in moderation. Please read the product labels for detailed information on alcohol content and serving suggestions.
Do you offer free delivery?
Unfortunately, we do not offer free delivery. Shipping charges are applicable and will be calculated based on your location and the size of your order. For more details, please refer to our shipping policy.
Can I return or exchange products?
Due to the nature of the products we sell, we do not accept returns or exchanges unless the product is damaged or defective upon arrival. Please contact our customer service team for assistance in such cases.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email with tracking details. You can use the provided tracking number to monitor the status of your delivery. Additionally, you can track your order directly on our portal by visiting Track Order. We also send updates via email at each stage of the shipping process.
What should I do if I receive a damaged or incorrect product?
If you receive a damaged or incorrect product, please contact our customer service immediately. We will assist you with the return process and send a replacement or refund as necessary.
How do I contact customer service?
You can reach our customer service team by phone at +1 636-638-5706 or via email at licquorheaven9999@gmail.com. Our representatives are available from 9 AM to 6 PM, Monday to Saturday, to assist you with any inquiries.
Are there any side effects of consuming alcohol?
Excessive consumption of alcohol can lead to various health issues, including liver damage, addiction, and impaired judgment. We advise drinking responsibly and adhering to recommended daily alcohol limits. If you have any concerns regarding alcohol consumption, consult a healthcare professional.